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uk.tech.digital-tv (Digital TV - General) (uk.tech.digital-tv) Discussion of all matters technical in origin related to the reception of digital television transmissions, be they via satellite, terrestrial or cable. Advertising is forbidden, with no exceptions.

Telewest Widescreen problems

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Old July 21st 03, 07:21 AM posted to uk.tech.digital-tv
Philip Rayne
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Posts: 5
Default Telewest Widescreen problems

My setup top box is configured to output 16:9. This works fine for a
while - programs are correctly churned out in 16:9 and 4:3 formats where
appropriate. Every now and then I will switch the TV on and a program that
is supposed to be in 16:9 is being churned out in 4:3 format (and I don't
mean its 16:9 squished into a 4:3 box). I have to go into the set top box
settings and switch the output to 4:3, and then back to 16:9 before that
program is correctly output in 16:9 format.

Could someone please tell me if anyone else has experienced this?

I have tried talking to both the Telewest Engineers and the support staff
and they keep saying it must be my TV. I personally don't see how. The
last engineer who came out said that it might be something to do with a pin
(not pin 8) which might be telling the box to output in 4:3.

I have had the box replaced and still get the problem. The engineer said
the signal is OK. So I figured it must be a software bug. Anyone any


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