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| uk.tech.tv.sky (Sky Television) (uk.tech.tv.sky ) Technical issues of Sky television. |
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#1
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Hello there, I am not receiving a signal on any channel.
I have phoned sky, they told me the usual stuff, turn power off, remove dish cable, check the copper wire is poking through enough, re connect, turn on. Still no signal, then also told me to press ' 0 1 Select' in one if there service menus, then reset something. That hasn't worked either. That is as far as they can help me, told me to call a Sky engineer which is £65. Thanks sky!!! Your great, and you obviously give a toss!!! They say it could be a fault with the dish or the box. We don't have window cleaners, so the dish hasn't been knocked or moved, and the weather is perfect. Any ideas/??????/ Thanks Mark |
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#2
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Mark, give them a buzz, when they say it is £65, say well I can't afford it
at the moment, can I cancel my subscription please. They will at that point send an engineer free of charge. "MarkNTL" wrote in message ... Hello there, I am not receiving a signal on any channel. I have phoned sky, they told me the usual stuff, turn power off, remove dish cable, check the copper wire is poking through enough, re connect, turn on. Still no signal, then also told me to press ' 0 1 Select' in one if there service menus, then reset something. That hasn't worked either. That is as far as they can help me, told me to call a Sky engineer which is £65. Thanks sky!!! Your great, and you obviously give a toss!!! They say it could be a fault with the dish or the box. We don't have window cleaners, so the dish hasn't been knocked or moved, and the weather is perfect. Any ideas/??????/ Thanks Mark |
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#3
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PhilÅ wrote:
Mark, give them a buzz, when they say it is £65, say well I can't afford it at the moment, can I cancel my subscription please. They will at that point send an engineer free of charge. You don't say where you live, but thunderstorms are expected in some areas today. Heavy rain can lead to complete signal loss. Even if you can't see rain where you are, it might be raining somewhere along the path of the signal, perhaps a mile away or something. Also, the trees are in full leaf at the moment so perhaps there is something obstructing the path that wasn't there through winter or a couple of months ago. (and trees do grow) Maybe if your signal is marginal a heavy shower could kill it. |
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#4
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On Wed, 16 Jul 2003 13:15:22 +0100, "Tiny Tim"
wrote: PhilÅ wrote: Mark, give them a buzz, when they say it is £65, say well I can't afford it at the moment, can I cancel my subscription please. They will at that point send an engineer free of charge. You don't say where you live, but thunderstorms are expected in some areas today. Heavy rain can lead to complete signal loss. Even if you can't see rain where you are, it might be raining somewhere along the path of the signal, perhaps a mile away or something. Also, the trees are in full leaf at the moment so perhaps there is something obstructing the path that wasn't there through winter or a couple of months ago. (and trees do grow) Maybe if your signal is marginal a heavy shower could kill it. Quite. In fact my next door neighbour has exactly this problem. They moved in about 8 months ago, and took over the Sky installation from the previous occupants. Since then. a large tree in an adjoining garden has grown to the point where its obstructing the signal. The owner of that tree won't allow it to be pruned. In the end, my neighbour had to have the dish resited to avoid the tree. Brian |
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#5
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Do you know anybody else with Sky Digital?
The first thing I would do is try your digibox in your friend's house and vice versa. If his box wont work in your home, then it definately points to a dish/cable problem If your box wont work in his home, then perhaps your digibox is suspect. Fingers crossed that your box is OK, as dishes, LNB's and cabling are relatively cheap compared to replacing/repairing the digibox. Brendan "MarkNTL" wrote in message ... Hello there, I am not receiving a signal on any channel. I have phoned sky, they told me the usual stuff, turn power off, remove dish cable, check the copper wire is poking through enough, re connect, turn on. Still no signal, then also told me to press ' 0 1 Select' in one if there service menus, then reset something. That hasn't worked either. That is as far as they can help me, told me to call a Sky engineer which is £65. Thanks sky!!! Your great, and you obviously give a toss!!! They say it could be a fault with the dish or the box. We don't have window cleaners, so the dish hasn't been knocked or moved, and the weather is perfect. Any ideas/??????/ Thanks Mark |
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