Two Sky HD+ recordings at same start time of 9pm failed with message
"Technical Fault 10". Was watching a previously recorded programme at time.
Tried to set recordings again from EPG. First worked but second (at same
time) didn't. Kept failing with TC10 message. Googling fault produced
suggestion to re-build planner. This I did, although the box did not
restart as described and I had to do a power on restart as well. This time,
setting two simultaneous recordings from Now/Next banner worked. Am waiting
to see if recordings already set up in planner will be carried out OK.

Anyone have any further info re this fault? What caused it? How to prevent
it happening again? Is it indicative of a serious fault with either soft-
or hardware?

TIA.

--
George from Cartland

On 10/07/2011 00:13, George wrote:
Two Sky HD+ recordings at same start time of 9pm failed with message
"Technical Fault 10". Was watching a previously recorded programme at time.
Tried to set recordings again from EPG. First worked but second (at same
time) didn't. Kept failing with TC10 message. Googling fault produced
suggestion to re-build planner. This I did, although the box did not
restart as described and I had to do a power on restart as well. This time,
setting two simultaneous recordings from Now/Next banner worked. Am waiting
to see if recordings already set up in planner will be carried out OK.

Anyone have any further info re this fault? What caused it? How to prevent
it happening again? Is it indicative of a serious fault with either soft-
or hardware?

TIA.

when i have had his fault it was one of the tuners that had lost
signal. rebooting will cure 99.9 % of the faults that the sky box will
throw at you.

My box will mostly work for maybe 3 weeks and be OK or it may well
work for 2 hours.

My box normally jams up about 2 hours after we leave for a 2 week
holiday. It has NEVER lasted whilst away.

On Mon, 11 Jul 2011 11:03:13 +0100, Gary
wrote:

when i have had his fault it was one of the tuners that had lost
signal. rebooting will cure 99.9 % of the faults that the sky box will
throw at you.

My box will mostly work for maybe 3 weeks and be OK or it may well
work for 2 hours.

My box normally jams up about 2 hours after we leave for a 2 week
holiday. It has NEVER lasted whilst away.

Every Thompson HD box I've ever owned was exactly the same. It would
frequently crash when FastForwarding, or rapidly changing between RW,
FF, and Play. It would also frequently crash whenever recording two
things at once. If you were ever recording two HD shows at the same
time, and playing anything else I would be almost certain of it
crashing. I went to lengths to make sure this never happened (such as
always looking for repeats of shows on in the early hours).

Anyway, a month ago I upgraded to one of the 1TB boxes, and I have to
say the difference is astounding. Aside from being far faster and
responsive navigating the menus and pressing buttons, it has never
faulted once. I've had no clashes, no hangs, no crashes, no strange
error codes. I've let it record two HD things at once while playing
another and FFed and RWed mercilessly. It's all been fine.

--
Vincent

"Vincent" wrote in message
news
On Mon, 11 Jul 2011 11:03:13 +0100, Gary
wrote:

when i have had his fault it was one of the tuners that had lost
signal. rebooting will cure 99.9 % of the faults that the sky box will
throw at you.

My box will mostly work for maybe 3 weeks and be OK or it may well
work for 2 hours.

My box normally jams up about 2 hours after we leave for a 2 week
holiday. It has NEVER lasted whilst away.

Every Thompson HD box I've ever owned was exactly the same. It would
frequently crash when FastForwarding, or rapidly changing between RW,
FF, and Play. It would also frequently crash whenever recording two
things at once. If you were ever recording two HD shows at the same
time, and playing anything else I would be almost certain of it
crashing. I went to lengths to make sure this never happened (such as
always looking for repeats of shows on in the early hours).

Anyway, a month ago I upgraded to one of the 1TB boxes, and I have to
say the difference is astounding. Aside from being far faster and
responsive navigating the menus and pressing buttons, it has never
faulted once. I've had no clashes, no hangs, no crashes, no strange
error codes. I've let it record two HD things at once while playing
another and FFed and RWed mercilessly. It's all been fine.

--
Vincent

'til it goes wrong! My first 1TB box failed after 8 months and I'm
currently on my 2nd. I expect that will die after 8 months as well. When
it does it's goodbye Sky and Hello Virgin. I've had enough of unreliable
Sky hardware that "I" own. Since when was I responsible for the electricity
or gas meter?

Chas

On Thu, 14 Jul 2011 20:42:51 +0100, "Chas Gill"
wrote:

'til it goes wrong! My first 1TB box failed after 8 months and I'm
currently on my 2nd. I expect that will die after 8 months as well. When
it does it's goodbye Sky and Hello Virgin. I've had enough of unreliable
Sky hardware that "I" own. Since when was I responsible for the electricity
or gas meter?

I don't understand. If you own something then it's your
responsibility.

If your 1TB box had problems after 8 months then it was still under
warranty and would be replaced free of charge.

You don't own your gas or electric meters. They're also too dangerous
and ILLEGAL for the general public to maintain, replace, or service.

Virgin's model is the exception, not the rule. If your car breaks,
does the government fix it for you, or do you? If your knife breaks
while slicing some bread is it you that replaces it or Hovis? If your
BluRay player breaks while watching a rental, do you fix it or
LoveFilm? I could go on...

--
Vincent

On Fri, 15 Jul 2011 23:50:08 +0100, Vincent
wrote:

On Thu, 14 Jul 2011 20:42:51 +0100, "Chas Gill"
wrote:

'til it goes wrong! My first 1TB box failed after 8 months and I'm
currently on my 2nd. I expect that will die after 8 months as well. When
it does it's goodbye Sky and Hello Virgin. I've had enough of unreliable
Sky hardware that "I" own. Since when was I responsible for the electricity
or gas meter?

I don't understand. If you own something then it's your
responsibility.

Not entirely, the seller has an ongoing responsibility of variable
duration where retail goods are involved.

If your 1TB box had problems after 8 months then it was still under
warranty and would be replaced free of charge.

You don't own your gas or electric meters. They're also too dangerous
and ILLEGAL for the general public to maintain, replace, or service.

Virgin's model is the exception, not the rule.

Presumably because the box is rented as part of the service; not an
exceptional exception in the world of consumer goods.

If your car breaks,
does the government fix it for you, or do you? If your knife breaks
while slicing some bread is it you that replaces it or Hovis?

It depends, see Directive 1999/34/EC.

If your
BluRay player breaks while watching a rental, do you fix it or
LoveFilm? I could go on...

"Vincent" wrote in message
...
On Thu, 14 Jul 2011 20:42:51 +0100, "Chas Gill"
wrote:

'til it goes wrong! My first 1TB box failed after 8 months and I'm
currently on my 2nd. I expect that will die after 8 months as well. When
it does it's goodbye Sky and Hello Virgin. I've had enough of unreliable
Sky hardware that "I" own. Since when was I responsible for the
electricity
or gas meter?

I don't understand. If you own something then it's your
responsibility.

If your 1TB box had problems after 8 months then it was still under
warranty and would be replaced free of charge.

You don't own your gas or electric meters. They're also too dangerous
and ILLEGAL for the general public to maintain, replace, or service.

Virgin's model is the exception, not the rule. If your car breaks,
does the government fix it for you, or do you? If your knife breaks
while slicing some bread is it you that replaces it or Hovis? If your
BluRay player breaks while watching a rental, do you fix it or
LoveFilm? I could go on...

--
Vincent

In order for me to use gas and electricity the supplier provides me with the
means to deliver and measure my usage (the meter). If it is in their
interest to keep me as a consumer then it is in their interest to keep the
means of delivery functioning. Virgin understand this and act accordingly.
No doubt the "rental" element is built in to their costs but that's fine
because the costs are more-or-less on a par with Sky without the big up
front payment (the purchase price of the box) and the ongoing insurance
payment to cover breakdowns. What is the Sky breakdown "insurance" if it
isn't a (very expensive) rental add-on which probably - by it's expense -
reflects the anticipated failure rate of the device?

If anything that I own breaks down, be it a knife a car or anything else
then I always have the choice of getting it fixed or getting a new one -
perhaps from a different manufacturer that is more reliable. As far as I
know, I have no such choice with Sky, or do I? Can anybody recommend an
alternative 1TB box with full Sky +HD functionality that I could purchase as
an alternative and that would work with the Sky system and that they would
allow me to use?

At the end of the day I am primarily interested in reliability - something
which Sky-supplied equipment is notable for by it's absence.

Chas