Hi

I wonder if anyone can help?

I'm having a problem with Channel 4 HD on Sky (Channel 140).

It's pixellating quite badly and the sound keeps dropping out, to the point
where it's unwatchable (insert own joke here). All the other channels
(including HD channels) are all OK. "Ordinary" Channel 4 (104) is fine too.

Signal strength looks fine.

Any ideas?

Thanks

Dave

On Wed, 8 Jun 2011 19:54:36 +0100, "Dave X" wrote:

Hi

I wonder if anyone can help?

I'm having a problem with Channel 4 HD on Sky (Channel 140).

It's pixellating quite badly and the sound keeps dropping out, to the point
where it's unwatchable (insert own joke here). All the other channels
(including HD channels) are all OK. "Ordinary" Channel 4 (104) is fine too.

Signal strength looks fine.

Any ideas?

How have you measured the signal strength ? Unless things have changed
you'll be looking at the figures for the default channel not the one
that 4HD is being broadcast on. The most likely fault is that the dish
is far enough off aim to leave the other channels just on the good
side of marginal (do you lose them in rain before it becomes a
downpour?) but enough to mess up 4HD and some other channels (not all
of which might be among your choice).

On Thu, 09 Jun 2011 03:39:43 +0100, Charles Ellson
wrote:

On Wed, 8 Jun 2011 19:54:36 +0100, "Dave X" wrote:

Hi

I wonder if anyone can help?

I'm having a problem with Channel 4 HD on Sky (Channel 140).

It's pixellating quite badly and the sound keeps dropping out, to the point
where it's unwatchable (insert own joke here). All the other channels
(including HD channels) are all OK. "Ordinary" Channel 4 (104) is fine too.

Signal strength looks fine.

Any ideas?

How have you measured the signal strength ? Unless things have changed
you'll be looking at the figures for the default channel not the one
that 4HD is being broadcast on. The most likely fault is that the dish
is far enough off aim to leave the other channels just on the good
side of marginal (do you lose them in rain before it becomes a
downpour?) but enough to mess up 4HD and some other channels (not all
of which might be among your choice).

This has changed. I know this because I was looking at this just a
couple of weeks ago.

My Sky+ HD (Thompson) box started suffering from the dreaded capacitor
problems. For me, this always manifests itself as more and more
channels having a poor or no signal.

Whenever I was viewing any channel that had no signal, or was
pixelated, and then went into the Signal page in the settings, the
signal and quality were always very low or zero. On the other channels
they were up full.

The top signal/quality indicator seems to always be the channel you're
watching.

--
Vincent