I'm about to move into an apartment block that already has a satellite on
the roof with a (double) feed into each flat.

I've been hearing stories that I can't "subscribe" to Sky via their website
but have to by it some other way?

There's no option for this on the Sky ordering process and no information
either.

Does anyone know what I need to do?

(BTW I'm interested in the bundled phone/BB/Sky+ package and am not prepared
to have Sky unless I get this package price)

tim

"tim...." wrote in message
...
I'm about to move into an apartment block that already has a
satellite on the roof with a (double) feed into each flat.

I've been hearing stories that I can't "subscribe" to Sky via
their website but have to by it some other way?

There's no option for this on the Sky ordering process and no
information either.

Does anyone know what I need to do?

(BTW I'm interested in the bundled phone/BB/Sky+ package and am
not prepared to have Sky unless I get this package price)

tim



You may find answers he

https://skyforflats.sky.com/

tim.... wrote:
: I'm about to move into an apartment block that already has a satellite on
: the roof with a (double) feed into each flat.

: I've been hearing stories that I can't "subscribe" to Sky via their website
: but have to by it some other way?

I thought that was *only* if you need a dish and the flat cabled up? In that
case Sky might pay - but you then need most of the flats to subscribe!

As you have the connections I think you should be able to sign up online!!!

"Bob Lucas" wrote in message
...


"tim...." wrote in message
...
I'm about to move into an apartment block that already has a satellite on
the roof with a (double) feed into each flat.

I've been hearing stories that I can't "subscribe" to Sky via their
website but have to by it some other way?

There's no option for this on the Sky ordering process and no information
either.

Does anyone know what I need to do?

(BTW I'm interested in the bundled phone/BB/Sky+ package and am not
prepared to have Sky unless I get this package price)

tim



You may find answers he

https://skyforflats.sky.com/

Superficially this looked right until I got to the point of ordering the
phone connection, when it insisted upon having a phone number (which I don't
have).

The "normal" site would let me enter a postcode at this point!

But at least it has established the principle that I can order it through
Sky,

thanks

tim

"tim...." wrote in message
...

"Bob Lucas" wrote in message
...


"tim...." wrote in message
...
I'm about to move into an apartment block that already has a
satellite on the roof with a (double) feed into each flat.

I've been hearing stories that I can't "subscribe" to Sky via
their website but have to by it some other way?

There's no option for this on the Sky ordering process and no
information either.

Does anyone know what I need to do?

(BTW I'm interested in the bundled phone/BB/Sky+ package and
am not prepared to have Sky unless I get this package price)

tim



You may find answers he

https://skyforflats.sky.com/

Superficially this looked right until I got to the point of
ordering the phone connection, when it insisted upon having a
phone number (which I don't have).

The "normal" site would let me enter a postcode at this point!

But at least it has established the principle that I can order
it through Sky,

thanks

tim




That is typical of Sky. Most of their web-site is very badly
designed. It probably didn't even occur to the person who
designed that particular page that some applicants might need to
order a new phone line.

You will probably have to place your order by telephone on 08442
411 342. However, calls to that number cost 5p per minute and
unfortunately, www.saynoto0870.co.uk doesn't offer any
geographical alternatives. I hope the Call Centre doesn't place
you on hold for too long.

If you experience problems, you could complain to one of the
senior executives (listed at
http://corporate.sky.com/about_sky/o...tive_team.htm).
All complaints to named executives bypass the Customer Services
Department and should receive prompt attention. I suggest you
send an email to Andrea Zappia, who leads Sky’s marketing, sales
and customer operations teams. Email addresses at Sky are
usually in the form of , so you could
address the email to .

That tactic worked for me several months ago, when I suffered
problems with an idiot in Sky's "Customer Service" Department.
The 0844 number was useless and responded with a recorded message
about the lengthy queue. I sent an email on a Saturday evening
and received a telephone response within two hours from one of
his PAs. The PA resolved the problem to my complete
satisfaction.

On Thu, 2 Dec 2010 13:06:42 -0000, "tim...."
wrote:

I'm about to move into an apartment block that already has a satellite on
the roof

Hmmm. It makes a change from the usual water tank and pirate radio
transmitter.

?"Bob Lucas" wrote in message
...

That is typical of Sky. Most of their web-site is very badly designed.
snip

Abso-****in-lutely, a pile of horse manure
--
Vass