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| uk.tech.tv.sky (Sky Television) (uk.tech.tv.sky ) Technical issues of Sky television. |
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#1
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A customer with multiroom asked me to install another Sky+ box for
him..Sky wont install a customers 'own' box probably due to insurance problems. He had already ordered the card but hadnt provided any box details. I had thought I would have to pare the card to the box but I was surprised to find it already fully working after a callback. I usually have to phone Sky to get the premium channels working. Also as a point of interest I tried to play back progs on the planner but sports programmes wouldnt play back although family ones would (there were already progs on his planner as they had been recorded before). |
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#2
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"gordon Sinclair" wrote in message ... A customer with multiroom asked me to install another Sky+ box for him..Sky wont install a customers 'own' box probably due to insurance problems. He had already ordered the card but hadnt provided any box details. I had thought I would have to pare the card to the box but I was surprised to find it already fully working after a callback. I usually have to phone Sky to get the premium channels working. Also as a point of interest I tried to play back progs on the planner but sports programmes wouldnt play back although family ones would (there were already progs on his planner as they had been recorded before). Your customer will not be able to replay recordings from any of the premium channels (including Sky Sports 1, 2, 3 & 4) unless: a. he/she has a current subscription to those channels and b. his viewing card has been paired (not pared) to the box. The callback probably enabled some of the services. However, you must still telephone Sky to complete the pairing. |
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#3
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On Nov 27, 6:56*pm, "Bob Lucas" wrote:
"gordon Sinclair" wrote in message ... A customer with multiroom asked me to install another Sky+ box for him..Sky wont install a customers 'own' box probably due to insurance problems. He had already ordered the card but hadnt provided any box details. I had thought I would have to pare the card to the box but I was surprised to find it already fully working after a callback. I usually have to phone Sky to get the premium channels working. Also as a point of interest I tried to play back progs on the planner but sports programmes wouldnt play back although family ones would (there were already progs on his planner as they had been recorded before). Your customer will not be able to replay recordings from any of the premium channels (including Sky Sports 1, 2, 3 & 4) unless: a. * *he/she has a current subscription to those channels and b. * *his viewing card has been paired (not pared) to the box. The callback probably enabled some of the services. *However, you must still telephone Sky to complete the pairing.- Hide quoted text - - Show quoted text - I thought that too but the box had all the channels assigned to it without phoning Sky |
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#4
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Anthony R. Gold wrote:
: If the box is currently able to view a particular channel then there is no : reason why it can not play an old recording made from that same channel. I believe there is!!! The smartcard number used to make the recording is stored in the file. If you play back a recording from an encrypted channel with a different smartcard it normally fails. |
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