Hi
Been with sky for many years,have a shy + box at the moment but
would like to upgrade to shy HD box with self install.

One thing puts me off is a far as I know it's treated as a new contract
and need to have box connected to telephone for a year.

I take my present box away several times thoughout summer in the
caravan and Sky would probably pick up on the disconnection from
telephone line while HD box away in van for up to 10 days.

My next neighbour had his telephone cut off by BT several yrs back (non
payer)
but has some months back had Sky HD installed with full package so do they
do that
if not connected to phone line for a yr.
Anyone please.
Baz

--
The more people I meet.
The more I love my dog.

Hi,

Ask your dog.

(just kidding)

EDieppe

"ForeverArsenal" wrote in message
...
Hi
Been with sky for many years,have a shy + box at the moment but
would like to upgrade to shy HD box with self install.

One thing puts me off is a far as I know it's treated as a new
contract
and need to have box connected to telephone for a year.

I take my present box away several times thoughout summer in
the
caravan and Sky would probably pick up on the disconnection
from
telephone line while HD box away in van for up to 10 days.

My next neighbour had his telephone cut off by BT several yrs
back (non payer)
but has some months back had Sky HD installed with full package
so do they do that
if not connected to phone line for a yr.
Anyone please.
Baz

--
The more people I meet.
The more I love my dog.


A subsidised HD box with self install is treated as a new
contract.

The terms and conditions state that the box must be connected at
all times to a working telephone line during the first 12 months.
Sky used trigger call-backs at monthly intervals (and more
frequently, if you have ordered Sky Box Office and other PPV
events). Furthermore, the 12-month limitation has never applied
to multi-room contracts, which stipulate that both boxes must
remain connected to the same working telephone line at all times.

It boils down to whether Sky still monitor the telephone
call-backs - and if so, whether they enforce the requirement for
a telephone connection. Previous feedback suggests that they
have never enforced this requirement, for viewers who have one
receiver and viewing card only. Sky definitely used to monitor
telephone call-backs for multi-room contracts. However, that may
no longer be the case.

My son (who has multi-room) switched his telephone supplier from
BT to Virgin - and was unaware that the telephone engineers had
not connected his upstairs telephone extension. My son
discovered the problem three months later (during a power cut,
when his hands-free phones stopped working and a conventional
extension telephone didn't work). However, he heard nothing from
Sky, even though his second Sky receiver had been disconnected
from the phone line for several months. Other recent
contributors to this newsgroup have also reported no adverse
effects, after they had disconnected the telephone line.

So what would what might happen, if Sky do discover that you have
disconnected your Sky receiver from the telephone line?

As a first step, they would make repeated attempts to initiate
the telephone call-back. Then, they would send a warning letter
for a "first offence". For repeated offences, they have the
right to terminate the viewer's contract and disable the viewing
card(s). For multi-room contracts, they could also charge the
full monthly subscription for the second receiver (instead of £10
per month). For single box contracts, they could reclaim the
initial subsidy.

If you have a single subscription (as opposed to a multi-room
subscription), you would probably hear nothing. If you have a
multi-room subscription, you might receive a warning letter.
Only you can decide whether it is worth the risk.

Hi Bob
Thanks for the clear -full reply.
Will have to think more on upgrage or not.

Good thing for me is that box could/would be connected to phone
for the next 6 months as won't be caravanning till April so may take
the risk,if Sky get shirty I'll tell them to stuff the lot and stop the DD..

Re next door,as they had Sky fitter do their install does that mean
they do not have to have box connected to a phone line.

As mentioned they have not had live telephone for several yrs.
So wonder how they go on,must be many people in same boat
as them,do not have- want phone on but got Sky.
Baz




"Bob Lucas" wrote in message
...

A subsidised HD box with self install is treated as a new contract.

The terms and conditions state that the box must be connected at all times
to a working telephone line during the first 12 months. Sky used trigger
call-backs at monthly intervals (and more frequently, if you have ordered
Sky Box Office and other PPV events). Furthermore, the 12-month
limitation has never applied to multi-room contracts, which stipulate that
both boxes must remain connected to the same working telephone line at all
times.

Why not apply a little lateral thinking?

You take the box away in the caravan. I would doubt you have a
large enough screen in the caravan to be able to benefit from HD,
so why not just get another conventional box and plug the card in
it? That should (prepares to be corrected) allow you to watch
everything but HD I would have thought?

Alternatively just get a Freesat from Sky card and s/h plain Sky
box, or a Freesat (as in Freeview) box from Argos.

Do you really have enough time when on hols to watch a lot of
telly? I would have thought the 'freeview' offering would have
been enough for anyone?



--
Woody

harrogate three at ntlworld dot com

On Mon, 25 Oct 2010 10:10:11 +0100, Bob Lucas put finger to keyboard and
typed:


It boils down to whether Sky still monitor the telephone
call-backs - and if so, whether they enforce the requirement for
a telephone connection. Previous feedback suggests that they
have never enforced this requirement, for viewers who have one
receiver and viewing card only. Sky definitely used to monitor
telephone call-backs for multi-room contracts. However, that may
no longer be the case.

I haven't had my second box connected to the phone for well over a year
now. We upgraded the main box to HD earlier this year (and moved the old
Sky+ box to the other room in place of the original multiroom box), the
engineer plugged it in to the phone at the time but then when we moved
house a couple of months later we didn't plug it back in again.

Purely anecdotal evidence, of course, but people can file it however they
wish.

Mark
--
Blog: http://mark.goodge.co.uk
Stuff: http://www.good-stuff.co.uk

"Woody" wrote in message
...
Why not apply a little lateral thinking?

You take the box away in the caravan. I would doubt you have a large
enough screen in the caravan to be able to benefit from HD,
............................................
Hi Woody

No,probably not in the van (22 inch) but not upgrading purely for caravan
I have a new 42 inch Panasonic at home tho.
.................................................
so why not just get another conventional box and plug the card in it? That
should (prepares to be corrected) allow you to watch everything but HD I
would have thought?
...........................
Not possible as far as I know as card would have to be married to
the second box,then my present Sky+ box OR HD box if I got one would
not work,card will only work for Sky pay channels on one box.
.................................................. .........

.. Alternatively just get a Freesat from Sky card and s/h plain Sky
box, or a Freesat (as in Freeview) box from Argos.
...............................
Have freeview and dvd player built into the Samsung 22 inch in caravan
I need the Sky box at van for my football,very very little stops me
watching
football not even my sisters wedding when Arsenal are/were playing.

She should have looked up the fixture list befor booking church.... :-)
.................................................. ...............................


Thanks.
Baz

?AS I UNDERSTAND IT....
The only contractual part about the telephone line is, when you have a
Sky-discounted box, you have to have the phone line connected to it for 12
months minimum, from start of contract. If you buy a 2nd hand box there is
no telephone connection requirement. With a Sky supplied new or re-con box
that YOU HAVE HAD for over a year, no phone requirement.

I have copied the following paragraphs from Sky's Terms and
Conditions - which came with my new Sky HD receiver (free box and
free installation):

Sky+ HD Equipment T&Cs - Page 3
Each subscription lasts for a minimum term of 12 months, unless
you or we are allowed to end it earlier.

Sky HD Equipment T&Cs - Page 9
4.1 The Sky+ HD Box must be connected to a fixed and
operational telephone line capable of making outgoing calls for
at least 12 months from installation.

I cannot comment upon your neighbour's installation, except to
say that a telephone connection for the first 12 months is
mandatory for all Sky HD installations. Paragraph 3.5 of the
T&Cs states, 'As part of the installation, we must connect your
Sky+ HD box to a working telephone line. If an appropriate
socket is not available or the Box cannot be connected to such
socket for any other reason, we will not be able to deliver or
install your Sky+ HD equipment".

The Terms and Conditions are perfectly clear, so you ignore them
at your own risk. However, you should consider whether Sky are
likely to become aware of the breach, if you break any of the
conditions. And if so, what are the likely consequences?

I have already advised you that by default, Sky will send a
signal to your viewing card at monthly intervals, to make a
telephone call-back. The times and dates of the call-backs might
not coincide with the times you are in the caravan. Furthermore,
Sky would send a warning letter, if they become aware of any
breach.

However, I don't believe you need to worry too much, unless you
have a multi-room contract. Even then, other contributors to
this thread have commented that Sky appeared to have discontinued
active monitoring of multi-room contracts.

Another contributor to this thread has suggested that you should
use your viewing card in a different receiver, when you are in
your van. That wouldn't solve the problem for two reasons.

1. Your viewing card must be paired to your Sky HD receiver.
You won't be able use it in another receiver to watch premium
channels, such as Sky Sports or ESPN Sports.

2. Your Sky HD receiver would be unable to make the required
call-backs to Sky, if the viewing card is being used in a
different receiver.





"ForeverArsenal" wrote in message
o.uk...
Hi Bob
Thanks for the clear -full reply.
Will have to think more on upgrage or not.

Good thing for me is that box could/would be connected to phone
for the next 6 months as won't be caravanning till April so may
take
the risk,if Sky get shirty I'll tell them to stuff the lot and
stop the DD..

Re next door,as they had Sky fitter do their install does that
mean
they do not have to have box connected to a phone line.

As mentioned they have not had live telephone for several yrs.
So wonder how they go on,must be many people in same boat
as them,do not have- want phone on but got Sky.
Baz




"Bob Lucas" wrote in message
...

A subsidised HD box with self install is treated as a new
contract.

The terms and conditions state that the box must be connected
at all times to a working telephone line during the first 12
months. Sky used trigger call-backs at monthly intervals (and
more frequently, if you have ordered Sky Box Office and other
PPV events). Furthermore, the 12-month limitation has never
applied to multi-room contracts, which stipulate that both
boxes must remain connected to the same working telephone line
at all times.

Hi againm Bob.
Many thanks once again,leaves thing in no doubt.

Just don't know how next door gets around it,definitly got
no live phone line in house.
His internet connection is via a dongle with Orange at a lighting down speed
of 11 kbps,has huge problem trying to download updates to AVG anti-virus.

Thanks to you and all others who responded.
Thanks.
Baz



"Bob Lucas" wrote in message
...
I have copied the following paragraphs from Sky's Terms and Conditions -
which came with my new Sky HD receiver (free box and free installation):

Sky+ HD Equipment T&Cs - Page 3
Each subscription lasts for a minimum term of 12 months, unless you or we
are allowed to end it earlier.