I currently have Sky HD and a Sky+ under Multiroom contract, connected to
telephone point. Is it possible to take Sky HD receiver to another property
for a short period and carry on receiving Sky broadcasts without connecting
to a telephone point.?
Bob

BoB-B wrote:
: I currently have Sky HD and a Sky+ under Multiroom contract, connected to
: telephone point. Is it possible to take Sky HD receiver to another property
: for a short period and carry on receiving Sky broadcasts without connecting
: to a telephone point.?

Yes!

Is it possible ? - YES

Would it breach the terms of your Multiroom contract ? - YES.

Sky broadcast a signal at regular intervals to all boxes on
Multiroom contracts. Upon receipt of the trigger signal, both of
your boxes will make an automatic callback to Sky, who will check
that:

a. both telephone calls were made from the same line and
b. The CLI is the same as your registered telephone number

If Sky don't receive a scheduled callback, they will try again.
However, if one of your boxes fails to respond repeatedly, Sky
will send you a warning letter. If you fail to comply, sanctions
could include:

a. Charging you for two, full subscriptions or
b. Disabling the viewing card

Short term removal to a different address might not coincide with
any of the scheduled callback times. In that case, Sky will
never know about your breach of contract.

Even if a short term removal to a different address does coincide
with one of the scheduled callback times, Sky will monitor the
non-response and will try again. You would probably get away
with it on the first occasion - and if the box makes a successful
call back from your registered line a few days later, you will
probably hear nothing further.

But don't do it too often!


"BoB-B" wrote in message
...
I currently have Sky HD and a Sky+ under Multiroom contract,
connected to telephone point. Is it possible to take Sky HD
receiver to another property for a short period and carry on
receiving Sky broadcasts without connecting to a telephone
point.?
Bob

On 09/07/2010 14:51, Brian Mc wrote:
wrote:
: I currently have Sky HD and a Sky+ under Multiroom contract, connected to
: telephone point. Is it possible to take Sky HD receiver to another property
: for a short period and carry on receiving Sky broadcasts without connecting
: to a telephone point.?

Yes!

....right up until Sky expect the boxes to "phone home" and they're on
two different numbers.

--
Conor www.notebooks-r-us.co.uk

Conor wrote:
: ...right up until Sky expect the boxes to "phone home" and they're on
: two different numbers.

The OP said "for a short time" and anyone sensible would not connect the phone
line when it was moved!

Bob Lucas wrote:


If Sky don't receive a scheduled callback, they will try again.
However, if one of your boxes fails to respond repeatedly, Sky will
send you a warning letter.

I have Sky HD in lounge Sky + in bedroom on multiroom. The HD box has
never been connected (18 months) to the phone line since I discovered
that it was interfering with incoming calls. If the phone line was
plugged in, anyone ringing me got an engaged tone (weird but true).
The Sky+ box is plugged into the the phone socket in the bedroom. Even
though the HD box is not plugged into the phone line I have never had a
letter from Sky.

MC

"MC" wrote in message
.. .
Bob Lucas wrote:


If Sky don't receive a scheduled callback, they will try
again.
However, if one of your boxes fails to respond repeatedly, Sky
will
send you a warning letter.

I have Sky HD in lounge Sky + in bedroom on multiroom. The HD
box has
never been connected (18 months) to the phone line since I
discovered
that it was interfering with incoming calls. If the phone line
was
plugged in, anyone ringing me got an engaged tone (weird but
true).
The Sky+ box is plugged into the the phone socket in the
bedroom. Even
though the HD box is not plugged into the phone line I have
never had a
letter from Sky.

MC


That is interesting - and raises two important issues.

1. You obviously have a defective Sky HD box. If it was still
under warranty when you discovered that the integral modem
interfered with incoming calls, why didn't you demand a service
call from Sky? Incidentally, those symptoms might also have been
caused by an incorrectly wired telephone socket - or by a
defective modem lead.

2. Maybe Sky have discontinued the automatic callback feature
for multiroom subscriptions. That would be very good news for
multiroom subscribers who have a second home. Unfortunately, we
have no way of confirming whether their procedures have changed.

On Fri, 9 Jul 2010 14:36:27 +0000 (UTC), Brian Mc put finger to keyboard
and typed:

Conor wrote:
: ...right up until Sky expect the boxes to "phone home" and they're on
: two different numbers.

The OP said "for a short time" and anyone sensible would not connect the phone
line when it was moved!

My boxes haven't phoned home for several months. The HD box in the living
room hasn't since one of the kittens wee'd on the cable and it shorted,
resulting in me disconnecting it in order to get the phones working again.
The multiroom box in my study hasn't been connected to the phone line for
almost a year, since we mvoed into a new house. Sky haven't complained yet.

Having said that, both boxes were connected to the phone for at least a
couple of years before we moved house. I suspect that Sky may be more
tolerant of long-standing existing customers disconnecting the boxes than
new customers.

Mark
--
Blog: http://mark.goodge.co.uk
Stuff: http://www.good-stuff.co.uk

Bob Lucas wrote:



"MC" wrote in message
.. .
Bob Lucas wrote:


If Sky don't receive a scheduled callback, they will try again.
However, if one of your boxes fails to respond repeatedly, Sky
will send you a warning letter.

I have Sky HD in lounge Sky + in bedroom on multiroom. The HD box
has never been connected (18 months) to the phone line since I
discovered that it was interfering with incoming calls. If the
phone line was plugged in, anyone ringing me got an engaged tone
(weird but true). The Sky+ box is plugged into the the phone
socket in the bedroom. Even though the HD box is not plugged into
the phone line I have never had a letter from Sky.

MC


That is interesting - and raises two important issues.

1. You obviously have a defective Sky HD box. If it was still
under warranty when you discovered that the integral modem interfered
with incoming calls, why didn't you demand a service call from Sky?

It happend on the original Amstrad ( which broke after 9 months) and
the current Samsung (which replaced the Amstrad).

Incidentally, those symptoms might also have been caused by an
incorrectly wired telephone socket - or by a defective modem lead.

Three different leads. The first cobbled together by installer, The
other two supplied by me (one ready made and one I cobbled together).
The telephone socket works fine and has done for the 17 years I have
been here. In fact it was checked as in perfect working order soon
after the problems started with the HD box when my internet/phone
supplier came round for a totally unrelated service call.

I think it may be some kind of incompatiblity with my panasonic phones.
However, that really is not my problem. I had them before my HD box
and it is up to Sky to make sure their equipment fits in with mine.

MC