We were getting complaints about reception from a couple of the
residents at a block of 16 flats in Chesterfield. The flats were built
in 1993. I rung the complainers and asked for details. Both were
elderly and had 'just the four channels'. They reported snowy, ghosty
pictures, especially on ITV. Reception had always been poor, but the
daughter of one of them had called round and told her mum that it just
wasn't good enough, and pushed her into complaining. I think mum had
asked her friend and thus we had two complaints. I spoke to the
daughter, who was there when I rung mum. She said that mum really
needed a new TV set but she knew from her own experience that if
reception of the 'ordinary' channels was poor reception of the digital
ones would be terrible. However the two ladies had asked a few other
neighbours as well and had been told that reception was almost
perfect, so they were convinced that the problem was something in
their own flats. Without even going out there I knew that the aerial
and amplifier would be in a resident's loft, so access would be a
problem. I had a few phone numbers for other residents from the
housing association so I rung round and asked if anyone knew which
loft had the aerial in it, and also if reception was OK. One was using
a dish, but all the others said that reception from the aerial system
was perfect, except for the BBC channels, which tended to drop out
occasionally. "Does the BBC send out a weaker signal?" Eventually I
found out where the aerial and amplifier were so I arranged a visit.
The fix was quick and easy, and totally effective.

Can anyone suggest why reception was as the residents described? All
the information you need is given above.

Bill

On Feb 20, 3:52*pm, "
wrote:
We were getting complaints about reception from a couple of the
residents at a block of 16 flats in Chesterfield. The flats were built
in 1993. I rung the complainers and asked for details. Both were
elderly and had 'just the four channels'. They reported snowy, ghosty
pictures, especially on ITV. Reception had always been poor, but the
daughter of one of them had called round and told her mum that it just
wasn't good enough, and pushed her into complaining. I think mum had
asked her friend and thus we had two complaints. I spoke to the
daughter, who was there when I rung mum. She said that mum really
needed a new TV set but she knew from her own experience that if
reception of the 'ordinary' channels was poor reception of the digital
ones would be terrible. *However the two ladies had asked a few other
neighbours as well and had been told that reception was almost
perfect, so they were convinced that the problem was something in
their own flats. *Without even going out there I knew that the aerial
and amplifier would be in a resident's loft, so access would be a
problem. I had a few phone numbers for other residents from the
housing association so I rung round and asked if anyone knew which
loft had the aerial in it, and also if reception was OK. One was using
a dish, but all the others said that reception from the aerial system
was perfect, except for the BBC channels, which tended to drop out
occasionally. "Does the BBC send out a weaker signal?" Eventually I
found out where the aerial and amplifier were so I arranged a visit.
The fix was quick and easy, and totally effective.

Can anyone suggest why reception was as the residents described? All
the information you need is given above.

Bill

Ooops! Wrong group.

Bill

In article
,
said...

Ooops! Wrong group.

Well at least tell us the answer in the wrong group

Noz

On Feb 21, 9:01*am, Nozza wrote:
In article
,
said...

Ooops! Wrong group.

Well at least tell us the answer in the wrong group

Noz

The aerial was group B!

Bill

On 2010-02-21, Anthony R. Gold wrote:
On Sun, 21 Feb 2010 08:32:09 -0800 (PST), "
wrote:

On Feb 21, 9:01Â*am, Nozza wrote:
In article
,
said...

Ooops! Wrong group.

Well at least tell us the answer in the wrong group

Noz

The aerial was group B!

So the "neighbours with almost perfect reception" were in another building
using a different antenna! All one needed was ESP to divine that key gem.

No, there was a usable DTT signal, except for Mux 1...

--
David Taylor

On Feb 21, 4:45*pm, "Anthony R. Gold" wrote:
On Sun, 21 Feb 2010 08:32:09 -0800 (PST), "

wrote:
On Feb 21, 9:01 am, Nozza wrote:
In article
,
said...

Ooops! Wrong group.

Well at least tell us the answer in the wrong group

Noz

The aerial was group B!

So the "neighbours with almost perfect reception" were in another building
using a different antenna! *All one needed was ESP to divine that key gem.

Oh for goodness sake! The Chesterfield relay has the DTT muxes (except
for mux 1) in Group B, and the analogue channels in Group A.

Anthony, you are a very silly person, jumping in like that without
having properly read the post or assessed the evidence.

Bill

On 2010-02-22, Anthony R. Gold wrote:
On Sun, 21 Feb 2010 19:54:53 -0800 (PST), "
wrote:

Oh for goodness sake! The Chesterfield relay has the DTT muxes (except
for mux 1) in Group B, and the analogue channels in Group A.

Anthony, you are a very silly person, jumping in like that without
having properly read the post or assessed the evidence.

Sorry bill, but I thought I was asking a question in a public forum and not
"jumping in". I understand why the ladies were not getting good DTT
reception but not how your setup post must lead us to it.

The ladies were not getting good DTT reception because they were watching
analogue...

Your two ladies
had been told by neighbours that they had perfect reception - but not of
what. Is a "neighbour" someone in the same block of flats or just living
nearby and were those neighbours watching analogue from the same antenna or
DTT on a different antenna? You say you were foxed but I am very silly :-(

They were all watching through the same antenna. Some were watching DTT
(and missing the BBC channels on Mux 1), others were watching analogue
(and getting generally poor reception).

--
David Taylor

On Feb 22, 4:52*am, "Anthony R. Gold" wrote:
On Sun, 21 Feb 2010 19:54:53 -0800 (PST), "





wrote:
On Feb 21, 4:45*pm, "Anthony R. Gold" wrote:
On Sun, 21 Feb 2010 08:32:09 -0800 (PST), "

wrote:
On Feb 21, 9:01 am, Nozza wrote:
In article
,
said...

Ooops! Wrong group.

Well at least tell us the answer in the wrong group

Noz

The aerial was group B!

So the "neighbours with almost perfect reception" were in another building
using a different antenna! *All one needed was ESP to divine that key gem.

Oh for goodness sake! The Chesterfield relay has the DTT muxes (except
for mux 1) in Group B, and the analogue channels in Group A.

Anthony, you are a very silly person, jumping in like that without
having properly read the post or assessed the evidence.

Sorry bill, but I thought I was asking a question in a public forum and not
"jumping in". *I understand why the ladies were not getting good DTT
reception but not how your setup post must lead us to it. *Your two ladies
had been told by neighbours that they had perfect reception - but not of
what. *Is a "neighbour" someone in the same block of flats or just living
nearby and were those neighbours watching analogue from the same antenna or
DTT on a different antenna? *You say you were foxed but I am very silly :-(

Tony- Hide quoted text -

- Show quoted text -

Ah well you see, when you get sarky and start on about extra sensory
perception you must expect to get a stern answer! The reason I related
the residents' accounts of their reception the way I did was to show
how people actually do tell you about their reception, with no
awareness often of the platform, be it DTT, analogue, sat, or cable.
It can be very easy to listen to their accounts and jump to the wrong
conclusion.

Bill

On Feb 22, 7:18*am, David Taylor wrote:
On 2010-02-22, Anthony R. Gold wrote:

On Sun, 21 Feb 2010 19:54:53 -0800 (PST), "
wrote:

Oh for goodness sake! The Chesterfield relay has the DTT muxes (except
for mux 1) in Group B, and the analogue channels in Group A.

Anthony, you are a very silly person, jumping in like that without
having properly read the post or assessed the evidence.

Sorry bill, but I thought I was asking a question in a public forum and not
"jumping in". *I understand why the ladies were not getting good DTT
reception but not how your setup post must lead us to it.

The ladies were not getting good DTT reception because they were watching
analogue...

*Your two ladies
had been told by neighbours that they had perfect reception - but not of
what. *Is a "neighbour" someone in the same block of flats or just living
nearby and were those neighbours watching analogue from the same antenna or
DTT on a different antenna? *You say you were foxed but I am very silly :-(

They were all watching through the same antenna. *Some were watching DTT
(and missing the BBC channels on Mux 1), others were watching analogue
(and getting generally poor reception).

--
David Taylor

Yes, this man has got it all figured out.

Bill