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| uk.tech.digital-tv (Digital TV - General) (uk.tech.digital-tv) Discussion of all matters technical in origin related to the reception of digital television transmissions, be they via satellite, terrestrial or cable. Advertising is forbidden, with no exceptions. |
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#1
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On a couple of fora I view there are reports coming in of a possible
fault with the Humax 9300 & 9150. Usually of not responding to the remote. One poster reports being No. 34 in the humax helpline queue! Now there is currently a repeat OTA for the 9300 till Friday 0900. Not a co-incidence I'm sure. I suspect the OTA hiccuped or was/is faulty. Does anyone have any further news or a fix!? Richard |
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#2
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"Dickie Mint" wrote in message ... On a couple of fora I view there are reports coming in of a possible fault with the Humax 9300 & 9150. Usually of not responding to the remote. One poster reports being No. 34 in the humax helpline queue! Now there is currently a repeat OTA for the 9300 till Friday 0900. Not a co-incidence I'm sure. I suspect the OTA hiccuped or was/is faulty. Does anyone have any further news or a fix!? Richard Unless I read things wrong, the repeat 9300 OTA update was on the 5/6/7th December. Anyways, having missed the original and second updates, my 9300 updated OK on the 5th and seems to be working fine; certainly no probs with the remote. ~~ Dingo |
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#3
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On Thu, 15 Dec 2011 09:16:52 -0000, "Dingo"
wrote: "Dickie Mint" wrote in message ... On a couple of fora I view there are reports coming in of a possible fault with the Humax 9300 & 9150. Usually of not responding to the remote. One poster reports being No. 34 in the humax helpline queue! Now there is currently a repeat OTA for the 9300 till Friday 0900. Not a co-incidence I'm sure. I suspect the OTA hiccuped or was/is faulty. Does anyone have any further news or a fix!? Richard Unless I read things wrong, the repeat 9300 OTA update was on the 5/6/7th December. Anyways, having missed the original and second updates, my 9300 updated OK on the 5th and seems to be working fine; certainly no probs with the remote. There seems to be a raft of problems with Humax PVRs. I hope they would use some form of validation to ensure that the update is only installed if intact. They do repeat the OTA updates regularly AFAIK so this is probably a conincidence. -- (\__/) M. (='.'=) Due to the amount of spam posted via googlegroups and (")_(") their inaction to the problem. I am blocking some articles posted from there. If you wish your postings to be seen by everyone you will need use a different method of posting. |
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#4
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Mark wrote:
There seems to be a raft of problems with Humax PVRs. I hope they would use some form of validation to ensure that the update is only installed if intact. Well I don't know, but I have two and I never have the slightest problem. Bill |
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#5
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On 14/12/2011 17:31, Dickie Mint wrote:
On a couple of fora I view there are reports coming in of a possible fault with the Humax 9300 & 9150. Usually of not responding to the remote. One poster reports being No. 34 in the humax helpline queue! Now there is currently a repeat OTA for the 9300 till Friday 0900. Not a co-incidence I'm sure. I suspect the OTA hiccuped or was/is faulty. Does anyone have any further news or a fix!? Richard A suspicion is that it is not the latest, repeated update (1.00.026) that had a bug but that a DTT platform change upset 9300s & 9150s on the older software. 1.00.026 was intended to correct the PVR freezing bug. Several extra OTAs of 1.00.026 have been slotted in..... Richard |
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#6
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On Dec 15, 6:34*pm, Dickie Mint
wrote: On 14/12/2011 17:31, Dickie Mint wrote: On a couple of fora I view there are reports coming in of a possible fault with the Humax 9300 & 9150. Usually of not responding to the remote. One poster reports being No. 34 in the humax helpline queue! Now there is currently a repeat OTA for the 9300 till Friday 0900. Not a co-incidence I'm sure. I suspect the OTA hiccuped or was/is faulty. Does anyone have any further news or a fix!? Richard A suspicion is that it is not the latest, repeated update (1.00.026) that had a bug but that a DTT platform change upset 9300s & 9150s on the older software. 1.00.026 was intended to correct the PVR freezing bug. *Several extra OTAs of 1.00.026 have been slotted in..... Richard Important notice PVR-9150T, PVR-9200T, PVR-9300T issues This received today.. Dear Trade Partner, Some broadcast changes were made on the UK DTT platform today which has caused the above models to lock on one channel after being on for 35-45 seconds. Unfortunately this will mean the remote control will not operate until the product is switched OFF at the mains and back on again, but the problem will continue to happen. Products are only affected if they are on old software (manufactured before June 2010) and have not received any Over Air download. The only solution to the issue is to carry out a software update via the menu as per this link, either using the Automatic or Manual update procedure. Products that are left in standby overnight during the model’s OAD broadcast, will update automatically. Please can you also advise your customers to leave the products in standby overnight on a regular basis as this is the only method of guaranteeing future software updates.. The following Over the Air Downloads have been booked so you will need to advise customers to carry out the update for their models during the times the updates are on air. After the update is received and installed there should be no further issues |
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#7
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On Thu, 15 Dec 2011 11:34:53 -0800 (PST), "
wrote: On Dec 15, 6:34Â*pm, Dickie Mint wrote: On 14/12/2011 17:31, Dickie Mint wrote: On a couple of fora I view there are reports coming in of a possible fault with the Humax 9300 & 9150. Usually of not responding to the remote. One poster reports being No. 34 in the humax helpline queue! Now there is currently a repeat OTA for the 9300 till Friday 0900. Not a co-incidence I'm sure. I suspect the OTA hiccuped or was/is faulty. Does anyone have any further news or a fix!? Richard A suspicion is that it is not the latest, repeated update (1.00.026) that had a bug but that a DTT platform change upset 9300s & 9150s on the older software. 1.00.026 was intended to correct the PVR freezing bug. Â*Several extra OTAs of 1.00.026 have been slotted in..... Richard Important notice PVR-9150T, PVR-9200T, PVR-9300T issues This received today.. Dear Trade Partner, Some broadcast changes were made on the UK DTT platform today which has caused the above models to lock on one channel after being on for 35-45 seconds. Unfortunately this will mean the remote control will not operate until the product is switched OFF at the mains and back on again, but the problem will continue to happen. Products are only affected if they are on old software (manufactured before June 2010) and have not received any Over Air download. That had me temporarily confused. The June 2010 date refers to the hardware. The latest software for the 9200T (PGXTF 1.00.23) is actually dated earlier: 20th May 2010. The only solution to the issue is to carry out a software update via the menu as per this link, either using the Automatic or Manual update procedure. Products that are left in standby overnight during the model’s OAD broadcast, will update automatically. Please can you also advise your customers to leave the products in standby overnight on a regular basis as this is the only method of guaranteeing future software updates.. The following Over the Air Downloads have been booked so you will need to advise customers to carry out the update for their models during the times the updates are on air. After the update is received and installed there should be no further issues -- Peter Duncanson (in uk.tech.digital-tv) |
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#8
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On 15/12/2011 19:34, wrote:
Important notice PVR-9150T, PVR-9200T, PVR-9300T issues This received today.. Dear Trade Partner, snip............ They've also posted to their facebook page :- http://www.facebook.com/HumaxUK) All this does seem to show up the complex world Mr & Mrs Consumer find themselves in, with little done to ease the technology burden! With the eco brigade going on about switching stuff off to save the planet, just how do you get folk to leave STBs, idTVs and PVRs on standby. And of course there's no mechanism to actually get the planet savers to leave stuff on standby on the relevant nights! Richard |
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#9
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Dickie Mint wrote:
All this does seem to show up the complex world Mr & Mrs Consumer find themselves in, with little done to ease the technology burden! With the eco brigade going on about switching stuff off to save the planet, just how do you get folk to leave STBs, idTVs and PVRs on standby. And of course there's no mechanism to actually get the planet savers to leave stuff on standby on the relevant nights! There is one very effective mechanism. It's the invoice for the service call. Keen environmentalists are generally obsessively skinflint. Bill |
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#10
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"Martin" wrote in message ... On Thu, 15 Dec 2011 21:22:46 +0000, Dickie Mint wrote: On 15/12/2011 19:34, wrote: Important notice PVR-9150T, PVR-9200T, PVR-9300T issues This received today.. Dear Trade Partner, snip............ They've also posted to their facebook page :- http://www.facebook.com/HumaxUK) All this does seem to show up the complex world Mr & Mrs Consumer find themselves in, with little done to ease the technology burden! With the eco brigade going on about switching stuff off to save the planet, just how do you get folk to leave STBs, idTVs and PVRs on standby. And of course there's no mechanism to actually get the planet savers to leave stuff on standby on the relevant nights! How do record stuff after you have gone to bed without leaving it on standby? -- Martin I just leave mine on all the time - no standby. Does this mean I won't get the OTA? My software is dated 7 July - on a 9150T. |
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