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freeview tuning problem, help needed



 
 
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  #1  
Old January 17th 11, 11:47 AM posted to uk.tech.digital-tv
bob
external usenet poster
 
Posts: 14
Default freeview tuning problem, help needed

Could someone kindly give me a lead? - as a tv addict some years ago,
I threw mine out and haven't bought one since so am well behind the
curve and not able to fathom this out.

A friend recently bought a samsung ue32c5800 and being even more inept
than I am on setting it up asked if I could do it for her. I went
through the initialising and tried every which way to get it to auto
seek without any success. OTOH, an old freeview box when connected as
an external source for the tv was fine - all the usual stations were
there and she could watch happily. But the tv has HD freeview and
although HD is not available in this region just yet it will be so
ideally the tv needs to be working independently with its own freeview
tuner.

Having failed a second time to get it to recognise any stations I
contacted samsung help. A guy spent an exhaustive 30 minutes on the
phone, failed too to get it to work and advised returning the set as
faulty which we did and it has been duly replaced.

New set, same problem! Ruling out the only very remote possibility of
a second set with an identical malfunction, could someone offer a
possible diagnosis? Is it possible that the samsung freeview tuner
is not as sensitive as that in the freeview box? Might an aerial
booster do the trick?

Grateful for any insights....
  #2  
Old January 17th 11, 01:05 PM posted to uk.tech.digital-tv
Richard Tobin
external usenet poster
 
Posts: 969
Default freeview tuning problem, help needed

In article , bob wrote:

A friend recently bought a samsung ue32c5800 and being even more inept
than I am on setting it up asked if I could do it for her. I went
through the initialising and tried every which way to get it to auto
seek without any success. OTOH, an old freeview box when connected as
an external source for the tv was fine - all the usual stations were
there and she could watch happily.


Are you plugging the very same aerial cable in to the new TV as was
plugged in to the old freeview box?

Do the analogue channels work? (I assume you still have analogue
available as you don't have Freeview HD yet.)

-- Richard
  #3  
Old January 17th 11, 02:33 PM posted to uk.tech.digital-tv
bob
external usenet poster
 
Posts: 14
Default freeview tuning problem, help needed

On Mon, 17 Jan 2011 14:05:42 +0000 (UTC),
(Richard Tobin) wrote:

In article , bob wrote:

A friend recently bought a samsung ue32c5800 and being even more inept
than I am on setting it up asked if I could do it for her. I went
through the initialising and tried every which way to get it to auto
seek without any success. OTOH, an old freeview box when connected as
an external source for the tv was fine - all the usual stations were
there and she could watch happily.


Are you plugging the very same aerial cable in to the new TV as was
plugged in to the old freeview box?


- many thanks for responding...

Yes, same cable. It's annoying but the separate freeview box - which
works fine with the tv - needs a screw-on type coax plug - (is this
called an 'F' type?) whereas the tv uses the old-fashioned type (been
around for years - just a push fit). So it's a bit of a headache
since I'm having to swap and re-fix the plugs each time I want to try
either the box+tv configuration or just tv on its own.

I've been just a little concerned that my plug assembly has been less
than 'tidy' but I'm fairly confident that there's no shorting with the
braiding and every time I go back to the working box+tv combination
there's never a problem.


Do the analogue channels work? (I assume you still have analogue
available as you don't have Freeview HD yet.)


This is where my tv education gets very thin. As you say, there's no
freeview HD here yet (southampton area) so I assume the old freeview
box is delivering an analogue signal to the tv via the scart lead.

All channels seem to work fine 99.99% of the time - I noticed a 1
second freeze on a particular channel on the picture last night but
that was an isolated event in a whole evening's viewing.



-- Richard

  #4  
Old January 17th 11, 02:59 PM posted to uk.tech.digital-tv
Illuminated
external usenet poster
 
Posts: 19
Default freeview tuning problem, help needed



Hi, Does the TV have an analogue tuner and a Digital tuner. (often a button
marked TV/DTV)

If so, are you sure you have it in DTV Freeview mode and are entering the
setup menu of the DTV mode

If the analogue broadcasts in your region have been switched off already and
you are tuning in the analogue tuner function of the TV and not the DTV
tuner then you would get no channels!.

I see this issue quite a lot as the handyman in a sheltered housing unit in
a post DSO area.

Hope this helps
Regards
Marcus


  #5  
Old January 17th 11, 03:04 PM posted to uk.tech.digital-tv
Geo[_2_]
external usenet poster
 
Posts: 46
Default freeview tuning problem, help needed

On Mon, 17 Jan 2011 15:33:18 +0000, bob wrote:

On Mon, 17 Jan 2011 14:05:42 +0000 (UTC),
(Richard Tobin) wrote:

In article , bob wrote:

A friend recently bought a samsung ue32c5800 and being even more inept
than I am on setting it up asked if I could do it for her. I went
through the initialising and tried every which way to get it to auto
seek without any success. OTOH, an old freeview box when connected as
an external source for the tv was fine - all the usual stations were
there and she could watch happily.


Are you plugging the very same aerial cable in to the new TV as was
plugged in to the old freeview box?


- many thanks for responding...

Yes, same cable. It's annoying but the separate freeview box - which
works fine with the tv - needs a screw-on type coax plug - (is this
called an 'F' type?) whereas the tv uses the old-fashioned type (been
around for years - just a push fit). So it's a bit of a headache
since I'm having to swap and re-fix the plugs each time I want to try
either the box+tv configuration or just tv on its own.


Are you sure it is a freeview box (with a normal aerial) and not a freesat box
(+ dish)?
Does the freeview box not have an aerial out (pass-through) Belling Lee plug
connector to allow the analogue signals through direct? I thought that was
normal so you could just use a normal TV flylead to daisy-chain the two.

You can buy adapters from F to Belling Lee for about 50p (or make up a cable)
rather than keep replacing plugs.

--
Geo
  #6  
Old January 17th 11, 03:22 PM posted to uk.tech.digital-tv
Dr Hfuhruhurr
external usenet poster
 
Posts: 318
Default freeview tuning problem, help needed

On Jan 17, 3:33*pm, bob wrote:
On Mon, 17 Jan 2011 14:05:42 +0000 (UTC),

(Richard Tobin) wrote:
In article , *bob wrote:


A friend recently bought a samsung ue32c5800 and being even more inept
than I am on setting it up asked if I could do it for her. I went
through the initialising and tried every which way to get it to auto
seek without any success. *OTOH, an old freeview box when connected as
an external source for the tv was fine - all the usual stations were
there and she could watch happily.


Are you plugging the very same aerial cable in to the new TV as was
plugged in to the old freeview box?


*- many thanks for responding...

Yes, same cable. *It's annoying but the separate freeview box - which
works fine with the tv - needs a screw-on type coax plug - (is this
called an 'F' type?) whereas the tv uses the old-fashioned type (been
around for years - just a push fit). *So it's a bit of a headache
since I'm having to swap and re-fix the plugs each time I want to try
either the box+tv configuration or just tv on its own.

I've been just a little concerned that my plug assembly has been less
than 'tidy' but I'm fairly confident that there's no shorting with the
braiding and every time I go back to the working box+tv combination
there's never a problem.



Do the analogue channels work? *(I assume you still have analogue
available as you don't have Freeview HD yet.)


This is where my tv education gets very thin. *As you say, there's no
freeview HD here yet (southampton area) so I assume the old freeview
box is delivering an analogue signal to the tv via the scart lead.

All channels seem to work fine 99.99% of the time - I noticed a 1
second freeze on a particular channel on the picture last night but
that was an isolated event in a whole evening's viewing.

-- Richard


Sounds like this is a Freesat TV and you have the Aerial lead plugged
in the the Sat input.
But just looking at this model no reference to sat is made....

Looking at the Samsung website
http://www.samsung.com/uk/consumer/t...il&tab=support
There are a couple if items about retuning your TV.
Do these help at all?
  #7  
Old January 17th 11, 03:37 PM posted to uk.tech.digital-tv
bob
external usenet poster
 
Posts: 14
Default freeview tuning problem, help needed

On Mon, 17 Jan 2011 16:04:12 +0000, Geo
wrote:

On Mon, 17 Jan 2011 15:33:18 +0000, bob wrote:

On Mon, 17 Jan 2011 14:05:42 +0000 (UTC),
(Richard Tobin) wrote:

In article , bob wrote:

A friend recently bought a samsung ue32c5800 and being even more inept
than I am on setting it up asked if I could do it for her. I went
through the initialising and tried every which way to get it to auto
seek without any success. OTOH, an old freeview box when connected as
an external source for the tv was fine - all the usual stations were
there and she could watch happily.

Are you plugging the very same aerial cable in to the new TV as was
plugged in to the old freeview box?


- many thanks for responding...

Yes, same cable. It's annoying but the separate freeview box - which
works fine with the tv - needs a screw-on type coax plug - (is this
called an 'F' type?) whereas the tv uses the old-fashioned type (been
around for years - just a push fit). So it's a bit of a headache
since I'm having to swap and re-fix the plugs each time I want to try
either the box+tv configuration or just tv on its own.


Are you sure it is a freeview box (with a normal aerial) and not a freesat box
(+ dish)?


(gulp) well, I did warn that I was a bit of a dunce about all this!

Yes, you're absolutely right it's freesat...and I've just been
informed that it's a dish!!

apologies if this twists my question round to need re-answering...



Does the freeview box not have an aerial out (pass-through) Belling Lee plug
connector to allow the analogue signals through direct? I thought that was
normal so you could just use a normal TV flylead to daisy-chain the two.


...the only outputs I see on the freesat box are audio out (rca), spdif
and LNB out.


You can buy adapters from F to Belling Lee for about 50p (or make up a cable)
rather than keep replacing plugs.



...I wondered about that. I'll pick one of those up if I can find it..

  #8  
Old January 17th 11, 03:41 PM posted to uk.tech.digital-tv
bob
external usenet poster
 
Posts: 14
Default freeview tuning problem, help needed

On Mon, 17 Jan 2011 15:59:47 -0000, "Illuminated"
wrote:



Hi, Does the TV have an analogue tuner and a Digital tuner. (often a button
marked TV/DTV)

If so, are you sure you have it in DTV Freeview mode and are entering the
setup menu of the DTV mode


I can't stake my life on this but, just to make sure no stone was
unturned, I'm fairly sure I've exhausted all the available modes for
setup. Plus, the samsung guy spent some considerable time himself on
the phone talking me through all the available options.


If the analogue broadcasts in your region have been switched off already and
you are tuning in the analogue tuner function of the TV and not the DTV
tuner then you would get no channels!.


but, as I mention, I've tried the tuner on both digital, analogue and
also there's a dual scan which takes in both possibilities. All are
deaf to any incoming info.

I see this issue quite a lot as the handyman in a sheltered housing unit in
a post DSO area.

Hope this helps
Regards
Marcus

  #9  
Old January 17th 11, 03:42 PM posted to uk.tech.digital-tv
bob
external usenet poster
 
Posts: 14
Default freeview tuning problem, help needed

On Mon, 17 Jan 2011 08:22:54 -0800 (PST), Dr Hfuhruhurr
wrote:

On Jan 17, 3:33*pm, bob wrote:
On Mon, 17 Jan 2011 14:05:42 +0000 (UTC),

(Richard Tobin) wrote:
In article , *bob wrote:


A friend recently bought a samsung ue32c5800 and being even more inept
than I am on setting it up asked if I could do it for her. I went
through the initialising and tried every which way to get it to auto
seek without any success. *OTOH, an old freeview box when connected as
an external source for the tv was fine - all the usual stations were
there and she could watch happily.


Are you plugging the very same aerial cable in to the new TV as was
plugged in to the old freeview box?


*- many thanks for responding...

Yes, same cable. *It's annoying but the separate freeview box - which
works fine with the tv - needs a screw-on type coax plug - (is this
called an 'F' type?) whereas the tv uses the old-fashioned type (been
around for years - just a push fit). *So it's a bit of a headache
since I'm having to swap and re-fix the plugs each time I want to try
either the box+tv configuration or just tv on its own.

I've been just a little concerned that my plug assembly has been less
than 'tidy' but I'm fairly confident that there's no shorting with the
braiding and every time I go back to the working box+tv combination
there's never a problem.



Do the analogue channels work? *(I assume you still have analogue
available as you don't have Freeview HD yet.)


This is where my tv education gets very thin. *As you say, there's no
freeview HD here yet (southampton area) so I assume the old freeview
box is delivering an analogue signal to the tv via the scart lead.

All channels seem to work fine 99.99% of the time - I noticed a 1
second freeze on a particular channel on the picture last night but
that was an isolated event in a whole evening's viewing.

-- Richard


Sounds like this is a Freesat TV and you have the Aerial lead plugged
in the the Sat input.
But just looking at this model no reference to sat is made....

Looking at the Samsung website
http://www.samsung.com/uk/consumer/t...il&tab=support
There are a couple if items about retuning your TV.
Do these help at all?



...i've got to pop out but will check your link forthwith - many
thanks...
  #10  
Old January 17th 11, 03:57 PM posted to uk.tech.digital-tv
Mark Carver
external usenet poster
 
Posts: 5,606
Default freeview tuning problem, help needed

On 17/01/2011 16:37, bob wrote:
Are you sure it is a freeview box (with a normal aerial) and not a freesat box
(+ dish)?


(gulp) well, I did warn that I was a bit of a dunce about all this!

Yes, you're absolutely right it's freesat...and I've just been
informed that it's a dish!!

apologies if this twists my question round to need re-answering...


Then you've been plugging a sat dish into the TV's aerial input socket.
You won't pick up any useful UHF TV signal with that arrangement.

You will need to install a UHF TV aerial and downlead before progressing
any further I'm afraid.

Where do you live ?


--
Mark
Please replace invalid and invalid with gmx and net to reply.

http://www.paras.org.uk/
 




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