'My Stuff' on the 5800 is telling me it's out of date and no longer
supported so I thought I'd get the latest version.
The installer complains it can't communicate with the Toppy. Tried it on
a laptop running Win7 and a PC running XP. And different cables.

All I've done so far is check all the voltages from the SMPS and they're
all fine.

Nothing much of relevance I can find on the Toppy forum. But then I'm
probably not looking for the right thing.

--
*The more people I meet, the more I like my dog.

Dave Plowman London SW
To e-mail, change noise into sound.

Dave Plowman (News) wrote:
'My Stuff' on the 5800 is telling me it's out of date and no longer
supported so I thought I'd get the latest version.
The installer complains it can't communicate with the Toppy. Tried it
on a laptop running Win7 and a PC running XP. And different cables.

All I've done so far is check all the voltages from the SMPS and
they're all fine.

Nothing much of relevance I can find on the Toppy forum. But then I'm
probably not looking for the right thing.

I'd respectfully suggest that you're not *asking* in the right place. Why
not pose the question on the 'Computer Connections' thread of the Forums?
You'll get more replies than here, I should think, and very probably a
helpful answer rather quickly.

André Coutanche

In message , "Dave Plowman (News)"
wrote

'My Stuff' on the 5800 is telling me it's out of date and no longer
supported so I thought I'd get the latest version.
The installer complains it can't communicate with the Toppy. Tried it on
a laptop running Win7 and a PC running XP. And different cables.


http://en.wikibooks.org/wiki/Topfield_5800/Troubleshooting/USB_Driver

Have you tried communicating with the Toppy using Altair?

Is Win7 32 or 64 bit. you will need a different USB driver if it's
64bits.
http://forum.toppy.org.uk/forum/viewtopic.php?t=17310

Nothing much of relevance I can find on the Toppy forum.

Rather than using the toppy.org.uk own search engine use google instead
but use "toppy.org.uk" is the search string.

--
Alan
news2009 {at} admac {dot} myzen {dot} co {dot} uk

In article ,
Alan wrote:
In message , "Dave Plowman (News)"
wrote

'My Stuff' on the 5800 is telling me it's out of date and no longer
supported so I thought I'd get the latest version.
The installer complains it can't communicate with the Toppy. Tried it on
a laptop running Win7 and a PC running XP. And different cables.


http://en.wikibooks.org/wiki/Topfield_5800/Troubleshooting/USB_Driver

Have you tried communicating with the Toppy using Altair?

Don't even know what that is...

Is Win7 32 or 64 bit. you will need a different USB driver if it's
64bits.
http://forum.toppy.org.uk/forum/viewtopic.php?t=17310

As I said I tried it on two computers - one Win 7 and one XP. The
installer gives you the choice of XP or Vista.

Nothing much of relevance I can find on the Toppy forum.

Rather than using the toppy.org.uk own search engine use google instead
but use "toppy.org.uk" is the search string.

Thanks.

--
*Growing old is inevitable, growing up is optional

Dave Plowman London SW
To e-mail, change noise into sound.

In article ,
John Rumm wrote:
On 01/07/2010 17:50, Dave Plowman (News) wrote:
'My Stuff' on the 5800 is telling me it's out of date and no longer
supported so I thought I'd get the latest version. The installer
complains it can't communicate with the Toppy. Tried it on a laptop
running Win7 and a PC running XP. And different cables.

All I've done so far is check all the voltages from the SMPS and
they're all fine.

Nothing much of relevance I can find on the Toppy forum. But then I'm
probably not looking for the right thing.


Is this directly connected via USB, or via a network and a NAS to
interface to the USB?

Direct to the computer. The same as I did when I installed My Stuff some
years ago.

Assuming the former, is toppy recognised by the computer when you
connect it?

No. It says unknown device or whatever.

--
*In "Casablanca", Humphrey Bogart never said "Play it again, Sam" *

Dave Plowman London SW
To e-mail, change noise into sound.

On 02/07/2010 03:01, John Rumm wrote:
On 01/07/2010 23:41, Dave Plowman (News) wrote:
In articleBI6dnV17QY7nmbDRnZ2dnUVZ8ggAAAAA@brightvie w.co.uk,
John wrote:
On 01/07/2010 17:50, Dave Plowman (News) wrote:
'My Stuff' on the 5800 is telling me it's out of date and no longer
supported so I thought I'd get the latest version. The installer
complains it can't communicate with the Toppy. Tried it on a laptop
running Win7 and a PC running XP. And different cables.

All I've done so far is check all the voltages from the SMPS and
they're all fine.

Nothing much of relevance I can find on the Toppy forum. But then I'm
probably not looking for the right thing.


Is this directly connected via USB, or via a network and a NAS to
interface to the USB?

Direct to the computer. The same as I did when I installed My Stuff some
years ago.

Assuming the former, is toppy recognised by the computer when you
connect it?

No. It says unknown device or whatever.

Sounds like you need to reinstall the Topfield supplied software on the
PC and try again. Also make sure you are using a Decent USB lead without
and extension.


Hi Chaps,

No there is a different driver required for usb 64bit windows 7
machines, I'm still trying to get it to work properly for big files.

the pc running xp should work especially with a short usb cable.

look under the computer connections section forums on toppy.org.uk.

dedics

In article ,
John Rumm wrote:
Sounds like you need to reinstall the Topfield supplied software on the
PC and try again. Also make sure you are using a Decent USB lead without
and extension.

Oh dear. I don't remember there being any Topfield supplied software. ;-)
But it would still be on the desktop if I'd installed it - and as I said I
installed My Stuff some time ago. But I'll check.

--
*A bicycle can't stand alone; it is two tired*

Dave Plowman London SW
To e-mail, change noise into sound.

Had the same problem myself just 2 days ago. When the computer detects that
a new usb appliance has been detected you have to choose to apply the
drivers that are to be found on the computer (as part of the installation
package?)


"Dave Plowman (News)" wrote in message
...
'My Stuff' on the 5800 is telling me it's out of date and no longer
supported so I thought I'd get the latest version.
The installer complains it can't communicate with the Toppy. Tried it on
a laptop running Win7 and a PC running XP. And different cables.

All I've done so far is check all the voltages from the SMPS and they're
all fine.

Nothing much of relevance I can find on the Toppy forum. But then I'm
probably not looking for the right thing.

--
*The more people I meet, the more I like my dog.

Dave Plowman London SW
To e-mail, change noise into sound.

In message , Bill
wrote
Had the same problem myself just 2 days ago. When the computer detects that
a new usb appliance has been detected you have to choose to apply the
drivers that are to be found on the computer (as part of the installation
package?)

The problem is that the Toppy requires its own USB drivers. If you just
connect a Toppy to 'virgin' computer a generic set of USB drivers will
get installed for the Toppy and it will subsequently fail to connect.
You then have to first get rid of the garbage, install the proper
drivers and then connect the Toppy.

For reference, Altair is part of the Topfield Tools for Windows and can
be found at:
http://www.toppy.org.uk/downloads/windows.php

Topfield haven't produced any support for a 64bit Windows system and
that has been left up to a few customers. 64 bit USB drivers can be
found from one of the links i previously posted.


--
Alan
news2009 {at} admac {dot} myzen {dot} co {dot} uk

In article ,
Alan wrote:
In message , Bill
wrote
Had the same problem myself just 2 days ago. When the computer detects that
a new usb appliance has been detected you have to choose to apply the
drivers that are to be found on the computer (as part of the installation
package?)

The problem is that the Toppy requires its own USB drivers. If you just
connect a Toppy to 'virgin' computer a generic set of USB drivers will
get installed for the Toppy and it will subsequently fail to connect.
You then have to first get rid of the garbage, install the proper
drivers and then connect the Toppy.

Thing is I'd used the same computer to load in My Stuff some time ago.
Found the drivers etc in a folder and re-installed then, and everything
went smoothly.

For reference, Altair is part of the Topfield Tools for Windows and can
be found at:
http://www.toppy.org.uk/downloads/windows.php

That was in the folder too. Never bothered playing with it as the Toppy
and the PC are miles apart. But I've got a laptop now so I might
experiment.


Topfield haven't produced any support for a 64bit Windows system and
that has been left up to a few customers. 64 bit USB drivers can be
found from one of the links i previously posted.

--
*Is it true that cannibals don't eat clowns because they taste funny?

Dave Plowman London SW
To e-mail, change noise into sound.